For festivals

An official WhatsApp partner for your festival: set times, alerts, tickets and upgrades in the chat.

An official WhatsApp partner for your festival. Set times, stage finder, clash alerts, site information, tickets and upgrades, answered in the app your audience already uses.

On site

  • Set times and stage locations, updated live when the running order changes
  • Safety and weather notices to everyone who has opted in, in seconds
  • Lost property, info desk and accessibility questions answered without a queue
  • Upgrades, campsite extras and merch sold in the chat

Before and after

  • Fans follow the artists on your bill and get a message when the line-up drops
  • Tickets in the message, routed to your ticketing partner
  • Opt-in audience data shared with you, aggregated, for next year

How it is structured

Two options. Your own festival number, run by Trust the DJ for the event, with your brand on it. Or the Trust the DJ number as your official partner, covering discovery, tickets and artist alerts across the season. Most festivals want both: your number on site, ours for the audience between events.

2027

We are taking one or two festival partners for 2027 after a full Ibiza season. If you programme a UK festival and want to see it working, message us and we will show you on the number itself.

WhatsApp concierge launching for 2027